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Understanding the Front Desk: Reservations, Guests, Site Maintenance

The Front Desk in Indio Admin is your central command for managing reservations, guest profiles, and site upkeep. With three tabs—Reservations, Guests, and Maintenance—it ensures seamless park operations. Here’s a breakdown of its key features:

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  1. Reservations Tab

    The Reservations tab is the go-to area for managing all reservation-related activities. It offers three distinct views: List View, Chart View, and Map View, each tailored for specific management needs.

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    1. List View 

      This view provides a detailed table of reservations with filtering and sorting capabilities.

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      1. Filters: Located in the left-hand column, filters allow you to narrow results by:

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        1. Date: Defaults to today but can be adjusted to display a custom range or all reservations. 
        2. Status: Options include Arriving, Currently In Park, and Departing. 
      2. Reservation Details: The main section displays: 

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        1. Confirmation number with a reservation type indicator (e.g., daily, weekly, monthly). 
        2. Associated site, guest name, arrival and departure dates, number of nights, balance, and status. 
      3. Interactive Features: 
        1. Sort by clicking column titles (e.g., Balance). 

        2. Click underlined details (e.g., guest name, site) to open relevant drawers for more information. 
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    2. Chart View 

      The chart view visualizes reservations on a timeline, offering a clear overview of park activity. 

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      1. View reservations across specific time ranges. 
      2. Adjust reservation dates by dragging and dropping directly on the chart. 
      3. Click any reservation to open the Reservation Drawer for detailed information.
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    3. Map View

      The map view displays a visual representation of the park, showcasing site statuses with color-coded indicators. 
      1. Park Layout: A dynamic map highlighting each site. 
      2. Status Legend: A key explaining site status colors (e.g., vacant, occupied). 
      3. Click on a site for detailed information or actions. 
  1. Guests Tab 

    The Guests tab is a centralized database for managing all guest profiles and information.

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    1. Search and Manage: Quickly locate guests by name and view their profiles. 

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    2. Guest Details: Access detailed information, including personal details, contact information, and reservation history. 

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    3. Create or Edit Profiles: 

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      1. Add new guests or edit existing profiles by clicking on their names. 

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      2. Changes are saved in real time for immediate updates. 
  2. Maintenance Tab 

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    1. Site Status Columns: Organized into categories for streamlined management 


      1. Availability: Shows whether sites are vacant, reserved, or occupied. 
      2. Housekeeping: Tracks cleaning tasks. 
      3. Utilities: Monitors the status of utility connections. 
      4. Inspection: Displays pending site inspections. 
      5. Tasks: Highlights sites with assigned tasks. 
    2. Task Management: 
      1. Use the three-dot menu in the Actions column to: 


        1. Assign or update tasks. 
        2. Mark tasks as started, canceled, or completed.