Understanding the Dashboard: Occupancy Insights, Reservations, Key Metrics, and Daily Task Management

The dashboard in Indio Admin serves as a hub, offering an at-a-glance view of your park’s operations. Designed for efficiency, it provides quick access to critical data, reservations, and daily task management. Let’s break down its key components:

1. Dashboard Overview

The dashboard in Indio Admin serves as a central hub, offering an at-a-glance view of your park’s operations. Designed for efficiency, it provides quick access to critical data, reservations, and daily task management. Let’s break down its key components:

1. 1. Current Occupancy: The number of people currently in the park. 
      
   2. Daily Check-ins: The total number of guests expected to check in today. 
      
   3. Daily Check-outs: The total number of guests expected to check out today. 
      
   4. Active Site Holds: The number of sites currently on hold. 
      
   5. No-Shows: The number of no-show reservations 
      

2. Reservation Lookup 

The reservation lookup tool is a powerful feature located directly on the dashboard. It allows you to: 

1. 1. Quickly search for reservations by name, site, or date.
   2. View details of a specific reservation without navigating away. 
   3. Make updates or adjustments to existing reservations as needed.
   4. Links to “Front Desk” and “New Reservation” 

For detailed instructions on creating and managing reservations, consult the “Managing Reservations” section in the knowledge base. Here, you’ll find step-by-step guides to streamline your workflow.

 

3. Graphical Insights

Visual graphs on the dashboard provide an overall understanding of your park’s performance. These include: 

1. 1. Occupancy Rate: A dynamic graph showing the current percentage of occupied sites, helping you track park utilization. 
      
      
   2. Booking Sources: A breakdown of reservations made through internal channels versus online bookings. This insight helps you understand your most effective booking methods. 
      
      
   3. Front Desk Activity: A summary of key actions taken by your staff, such as new reservations, edits, and cancellations. 
      
      
      
      

4. Expected Arrivals and Today’s Departures 

Keep your operations running smoothly with dedicated sections for: 

1. 1. Expected Arrivals: A list of all guests scheduled to check in today. Use this to ensure sites are prepared and ready for incoming guests. 
      
      
   2. Today’s Departures: A list of all guests scheduled to check out, helping your team prioritize tasks like site cleaning or turnover. 
      
      
      
      

5. Task Overview 

The task overview section ensures no site is overlooked. It gives you the tasks that need to be completed for each applicable site.  

By clicking the three dots in the “Actions” column, you will be given options to change the status of these categories for each site. 

1. 1. Housekeeping: Clean and prepare sites for the next guest. The “Actions” column will give you options for “Start Cleaning,” “Cancel Housekeeping” and “Complete Cleaning” once you have started.  
   2. Maintenance: Address any reported issues. The “Actions” column will give you options for “Start Repair,” “Cancel Repair,” and “Complete Repair” once you have started.  
   3. Inspections: Verify site readiness and safety. The “Actions” column will give you the option for “Needs Inspection.” Once you have initiated this action, you will have the options of “Start Inspection, “Cancel Inspection” and “Complete Inspection” once you have started.