Guests may qualify for a discount on their reservation through various means, such as RV club membership, military service, promotional codes, or other special conditions. Here's how to add or modify a discount on an existing reservation.
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- After finding the reservation and opening it to view, locate the "Edit" button at the top right of the Reservation sidebar (also known as a drawer).
- Click the "Edit" button. A window called "Edit Reservation" will appear.
- Scroll down to the box labeled "Discount" and click on it to reveal a dropdown menu with various discount options.
- From the dropdown list, select the appropriate discount type.
Note: Keep in mind that discounts may not be applicable to all site types or lengths of stay. - Once you have selected the discount and inputted the membership number, click the "Save" button in the lower right-hand corner.
- A window will pop up asking, "Please Confirm. Do you want to re-rate before saving?" Click "Yes" to update the total price with the discount or "No" if the rates should stay the same.
- The "Edit Reservation" window will close, and you’ll return to the Reservation drawer.
- The change will be noted in the "Reservation Activity/Activity Feed" section, which you can find under the "Details" tab.
- If you chose to re-rate, the new charges will be listed under the "Billing Details" section, which you can find by clicking the "Billing" tab.
- To leave or close the Reservation drawer, just click anywhere outside it.