How to Add a New Guest

This article explains how to manually add a guest in Indio. This is useful for walk-ins, phone reservations, or migrating data from another system. Adding a guest helps track their reservations.

Navigating to the Add Guest Section
1. Login
  Use your credentials to access the dashboard.
2. Navigate to the Front Desk
  From the main menu, click on Front Desk.
3. Navigate to the Guests Tab
4. Click Add New Guest
Enter Guest Details
1. Fill Out Basic Information
  All of these fields are required to add a new guest.
  1. First and Last Name
  2. Phone Number
  3. Email Address
  4. Guest Address is Optional
Save Guest Profile
1. Review and Confirm All Information
2. Click Save Guest to Add the New Guest to the System
Access and Manage Guest Profiles
1. Search For Guest
  Use the Search Bar in the Guests Tab to locate Guest Profile or choose from your list of guests.
2. View or Edit Details
  Click on the guest’s name to open their profile and make any updates.
  1. RV Information
  2. Payment Methods
  3. Special Preferences or Relevant Details
    This information can be kept in the Activity Feed section. This can include information such as frequent travel habits, special accommodations, location preferences, and anything else to get a better picture of this guest.
3. Track Reservation History
  View past and current reservations directly within the guest’s profile for easy management.
Common Issues
1. Duplicate Profiles
2. Missing Required Information
3. Profile Not Saving